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Can't Replicate Ipad Compatibilty

Discussion in 'Customer Support' started by Netnix12, May 31, 2016.

  1. Netnix12

    Netnix12 Guest

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    When I try to enter the page in both safari and chrome it gives me the error "something went wrong displaying the page".
    It just loads but when it's almost done it gives the error.
    I dont know what changed but I was able to watch on my ipad like 2 months ago.
     
    #1 Netnix12, May 31, 2016
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  2. Miss Elegent Serenity

    Miss Elegent Serenity Your loveable social admin & RP president Moderator Community Relations Content Manager

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    @Jaysp656 any ideas on this matter?
    Thanks
    ~Ella
     
    #2 Miss Elegent Serenity, Jun 1, 2016
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  3. Kiri

    Kiri Retired staff

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    From you iPad, could you please go to "Settings > General > About" and provide us with your model of iPad and your version of iOS.
    I'll also need you, from the bowser you were using (likeily Safari) navigate to http://www.whatsmybrowser.org/ and provide the Share URL near the top.
    Lastly, I'd like the URL of the page/anime/etc you were trying to view.
    This information is vital for us to diagnose any issues/bugs with the site, and noted in this thread.
     
    #3 Kiri, Jun 2, 2016
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